Privacy Policy

Introduction

This Privacy Policy explains how the application collects, uses, discloses, and safeguards information when citizens visit the website, utm.ac.mu, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). The University reserves the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.

Collection of Information

The information collected on the platform includes:

Personal Data

Information relating to an identifiable individual, including name, address, email address, telephone number, and gender.

Derivative Data

The website servers automatically collect information, such as user IP address, browser type, operating system, access times, and the pages viewed directly before and after accessing the Site. If the user is on a mobile application, this information may also include the device name and type, the operating system, the phone number, the country, and other interactions with the application.

Mobile Device Data

Device information, such as the mobile device ID, model, and manufacturer, and information about the location of the device, if the Site is accessed from a mobile device.

Use of User Information

Having accurate information about the user allows for a smooth, efficient, and customized experience. Specifically, information may be collected about a user via the Site or the mobile application to:

• Assist law enforcement and respond to subpoenas.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage user accounts.
• Send emails and SMS to users regarding user accounts or orders.
• Enable user-to-user communications.
• Generate a personal profile about the user for other Government sites.
• Increase the efficiency and operation of the Site and the mobile application.
• Monitor and analyze usage and trends to improve user experience with the Site and the mobile application.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Respond to user service requests.

Disclosure of User Information

The University may share information collected about users with other parties and departments as provided by appropriate legislation. User information may be disclosed to police and investigating agencies in accordance with the Data Protection Act 2017.

Tracking Technologies

Cookies and Web Beacons

The University may use cookies on the Site and the mobile application for a better user experience. When users access the Site or the mobile application, personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. Users will be notified of the usage of cookies and may reject them, but such action could affect the availability and functionality of the Site or the mobile application.

Security of User Information

The University will ensure that personal information/data is stored securely. However, any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

Options Regarding User Information

Account Information

Users may at any time review or change the information in their account or terminate their account by:

• Logging into their account settings and updating their accounts.
• Contacting the University using the contact information provided below.

Upon a user's request to terminate their account, the University will deactivate or delete the user account and information from the active databases. However, some information may be retained in the University files to troubleshoot problems, assist with investigations, enforce the University’s Terms of Use, comply with legal requirements, and prevent fraud.

Emails and Communications

If the user no longer wishes to receive correspondence, emails, or other communications from the University, they may opt out by:

• Noting their preferences at the time of registering their account with the Site or the mobile application.
• Logging into their account settings and updating their preferences.
• Contacting the University using the contact information provided below.

Data Retention Period

The processing of personal data will be retained for a period of one year, after which it will be deleted.

Contact Information

For any inquiries or concerns regarding this Privacy Policy, please contact the University at the provided official contact details.